Frequently Asked Questions (FAQ)

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Our Business

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At Melbourne Carpet Flooring (MCF), we offer a wide range of flooring options including wall-to-wall carpets, timber flooring, vinyl flooring, hybrid flooring, laminate flooring, wall profile and commercial flooring. Our products come in various styles and finishes to suit any design preference.
Yes, we provide professional installation services for all types of flooring we sell. Our experienced team ensures that your new floor is installed correctly and efficiently.
Absolutely! We understand the importance of seeing and feeling the product before making a purchase. You can visit our showroom, or if you can’t come to us, we offer a mobile showroom service that brings the samples to your doorstep.
Getting a quote from MCF is simple. You can either fill out the form on our website or contact us directly at 1300 151 551. Provide us with the details of your project, and we will get back to you with a detailed quote.
The installation time can vary depending on the type and size of the flooring project. Typically, most installations can be completed within a few days. We will provide you with a more accurate timeline once we assess your specific needs.
Yes, all our products come with manufacturer warranties. The specific warranty details depend on the type of flooring and the manufacturer. We can provide more information on warranties when you select your product.
Yes, we offer comprehensive floor preparation services, including leveling and removing old flooring if necessary. Proper preparation is crucial for ensuring a smooth and long-lasting installation.
Many of our products are eco-friendly, including options that use sustainable materials and low VOC adhesives. We can help you choose the most environmentally responsible flooring options for your home or business.
We accept various payment options, including credit cards and bank transfers. Please contact our team for more details on financing options.
You can reach us by phone at 1300 151 551 or visit one of our showrooms. Additionally, you can send us a message through the contact form on our website, or email us to [email protected] and we will get back to you promptly.
Yes, MCF offers a wide range of commercial flooring solutions suitable for offices, retail spaces, hospitality, and other commercial environments. Contact us for more information on our commercial flooring options.
Yes, we can help create custom flooring designs to meet your specific requirements. Our team can work with you to develop a unique flooring solution that matches your vision and needs.
Hybrid flooring combines the best features of laminate and vinyl flooring, offering a waterproof and highly durable option with a realistic wood look. Vinyl flooring is also waterproof and comes in a variety of styles, but hybrid flooring generally offers better durability and comfort underfoot.
Yes, in many cases, new flooring can be installed over existing tiles. Our team will assess your current flooring to ensure proper adhesion and a smooth finish.
Maintenance requirements vary depending on the type of flooring. Generally, regular sweeping or vacuuming and occasional mopping with a suitable cleaner will keep your floors looking great. We can provide specific maintenance tips for your chosen flooring type.

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